Access Statement

We aim to provide tours that are accessible and enjoyable for people of all abilities.

We are in a unique position as DUKWs started life as army landing vehicles and ours have been adapted to meet stringent regulations laid out by land and river Regulatory Authorities. This means that there are an unavoidable five steps up to the passenger compartment.  Passengers will be required to leave their wheelchairs to board, however there are support handrails and non-slip surfaces to walk on.

Due to limited space, wheelchairs cannot be taken on board but can be left with our departure point representative.

Please note that for operational reasons we may ask you to transfer onto another Duck at the slipway before entry into the river.

Assistance dogs (including guide dogs and hearing dogs) are welcome but must be allocated a seat on board (free of charge) so please call our booking office on 020 7928 3132 to arrange this.  Our tours are very popular at peak times so, as per the advice we give to all our customers, we suggest booking in advance to avoid disappointment.

If you have any further queries please give us a call on 020 7928 3132 (option 3) or email